Last updated: 17 February 2026
1. What are cookies?
Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the site owners.
We use cookies and similar tracking technologies (collectively "cookies") on webnex.co.uk to improve your experience, analyse usage, and ensure site security.
2. Types of cookies we use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They do not require your consent.
| Name | Purpose | Duration |
|---|---|---|
| menu-toggle (local) | Stores mobile menu open/closed state | Session |
| Firebase / Auth tokens | Handles secure customer login (dashboard access) | Session or up to 30 days |
2.2 Analytics & Performance Cookies
These help us understand how visitors interact with the site so we can improve it. We use Firebase Analytics (Google).
| Name | Purpose | Duration |
|---|---|---|
| _ga, _gid, _gat (Firebase/Google Analytics) | Tracks page views, session duration, bounce rate | 2 years / 24 hours / 1 minute |
| Firebase performance traces | Measures load times and errors | Session |
2.3 Functional Cookies
These remember choices you make (e.g. dark mode, form preferences) to enhance usability.
We currently do not use third-party functional cookies beyond local storage for UI preferences.
2.4 Marketing / Advertising Cookies
We do **not** currently use marketing or advertising cookies. No retargeting pixels or ad networks are active on this site.
3. Third-party cookies
Some features rely on third-party services that may set cookies:
- Stripe – payment processing (no persistent cookies visible to us)
- Firebase / Google – analytics, authentication, performance (see their cookie policy)
- DashNex platform – hosting & backend (may set session cookies for site functionality)
We only allow third-party cookies that are strictly necessary or have a clear legitimate interest basis.
4. How to manage or disable cookies
You can control cookies via your browser settings. Most browsers let you:
- View what cookies are stored
- Delete individual or all cookies
- Block cookies from specific sites or all sites
- Block third-party cookies
Links to popular browser instructions:
Warning: Disabling strictly necessary cookies may prevent the site from working properly (e.g. login, forms, mobile menu).
5. Changes to this Cookie Policy
We may update this policy from time to time to reflect changes in technology, law or our practices. The date at the top shows when it was last updated.
Continued use of the site after changes constitutes acceptance of the updated policy.
Questions about our use of cookies?
We’re happy to explain more or help with any cookie-related concerns. Just fill in the form below — we usually reply within 24–48 hours.