Privacy Policy

Effective Date: July 18, 2025

Artos Bakery Supplies (UK), trading as Webnex, located at 69 St Denys Road, Southampton, SO17 2FN, United Kingdom, is committed to safeguarding your personal data in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your personal information.

1. Data We Collect

We collect personal data through our website, including but not limited to:

• Personal Identifiers: Name and email address provided via our contact form.
• Messages: Content submitted through the contact form to address your inquiries.
• Verification Data: Anti-robot answers to ensure legitimate submissions.
• Technical Data: IP address, browser type, and device information (if cookies or analytics are implemented).

2. Purpose of Data Collection

Your personal data is processed for the following purposes:

• To respond to inquiries and provide customer support.
• To process payments for services via our third-party provider, Stripe.
• To enhance website functionality and user experience (if analytics are used).
• To comply with legal and regulatory obligations.

3. Data Sharing and Third Parties

We may share your data with trusted third parties solely for operational purposes:

• DashNex: Our contact form platform for storing and managing submissions.
• Stripe: Our payment processor for handling subscription and setup fee transactions.

We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

4. Data Storage and Security

Your data is securely stored on DashNex’s servers and our hosting infrastructure, protected by industry-standard measures, including encryption and secure access controls. We retain data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data, subject to legal obligations.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured, portable format.
• Right to Object: Object to processing for specific purposes, such as marketing.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking

If cookies are implemented (e.g., for analytics or functionality), we will notify you via a consent banner and provide options to manage preferences through your browser settings.

7. Contact Information

For inquiries regarding this Privacy Policy or your data, please contact:

Artos Bakery Supplies (UK) T/A Webnex
69 St Denys Road, Southampton, SO17 2FN, United Kingdom
Email: [email protected]

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.