Privacy Policy

Last Updated: August 7, 2025

Introduction

At Webnex, operated by Artos Bakery Supplies (UK) T/A Webnex, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (webnex.co.uk) or use our services, including website development, hosting, and maintenance. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and other details you provide when contacting us, subscribing to a plan, or using our client preview portal.
• Payment Information: Payment details processed securely via Stripe for subscription plans or one-time fees (e.g., Initial Setup Fee).
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected via analytics tools.
• Cookies: Small data files stored on your device to enhance user experience, track preferences, and analyze site performance.

How We Use Your Information

We use your information to:

• Provide and manage our services, including website development, hosting, and maintenance.
• Process payments and subscriptions through secure third-party providers (e.g., Stripe).
• Communicate with you about your account, inquiries, or service updates.
• Improve our website and services through analytics and user feedback.
• Comply with legal obligations and protect our rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage. You can manage cookie preferences through your browser settings. Essential cookies are required for website functionality, while non-essential cookies (e.g., analytics) may be disabled.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third parties like Stripe for payment processing, Firebase for data storage, and analytics providers to support our services.
• Legal Authorities: If required by law or to protect our rights, safety, or property.

Data Security

We implement industry-standard security measures, including SSL encryption and secure hosting, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of non-essential cookies or marketing communications.
• Request a copy of your data or restrict its processing.

To exercise these rights, contact us at [email protected].

Third-Party Links

Our website may contain links to third-party sites (e.g., Stripe, social media). We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: [email protected]

Address: Artos Bakery Supplies (UK) T/A Webnex, 69 St Denys Road, Southampton, SO17 2FN, United Kingdom